Help

FAQ

My Account & my order

How do I Place my Order?

How Will i receive my Order?

How will I get a confirmation that my order is placed successfully?

I tried placing my order using my Debit Card/ Credit Card/ Net Banking. The order was not successful but my money got deducted.

How should I check the status of my order?

PAYMENT MODE

Is it safe to shop online

Are there any hidden charges?

What should I do if my payment fails?

SHIPPING & TRACKING

What is the shipping philosophy

What is the delivery time period?

RETURN & EXCHANGE CANCELLATION POLICY

How do I return my order?

REFUND POLICY

What are the rules for refunding courier charges?

What are the terms and conditions for refund?

How long does the online refund procedure take?